Objective: Identify the ways in which Web 2.0 technologies may increase the efficiency and effectiveness of local public health departments' communication and information sharing.
Methods: A needs assessment of 2 local health departments, 1 urban and 1 rural, has been conducted using focus groups and an online survey. The survey was distributed to all public health workers at each of the 2 health departments in order to gather quantitative data to assess the knowledge, skill level, and use of Web 2.0 technologies in each department. Focus groups with leadership and administrators discussed perspectives on initiatives underway and how Web 2.0 technologies can benefit these initiatives. Focus groups with public health workers and staff discussed the work of each department and potential opportunities for integrating Web 2.0 technologies. Focus groups with IT personnel discussed current uses of technology, previous training, and other issues such as firewalls or Internet use guidelines.